SUPPORT
    Responsible Gambling
    At Playlive.co.za we offer platforms and services that allow our customers to enjoy playing games and placing bets. Our goal is to provide a safe, stable environment that will give you a satisfactory and rewarding experience. We encourage our customers to use our services responsibly and in a reasonable manner.
    All forms of betting is a popular entertainment for many years that playlive.co.za offers. We encourage you to have fun and we only recommend it to our customers while having fun. We do not allow their gambling to affect their daily activities or the time spent with family and friends by checking to make sure that the money spent is allocated for free time and not for other purposes. It's very important not to rely on the money you need for daily life. With the benefit of gambling as it is not guaranteed in any way.
    While most customers gamble in this manner We understand that a small number of customers can develop into their gambling-related problems.
    At playlive.co.za the well-being of customers is extremely important. We take our gambling role very seriously and advise you to:
    1. Treat your betting and gaming as a form of entertainment and use the funds you set for your entertainment only.
    2. Do not bet or bet more than the limit that you set.
    3. Don't bet or bet with money you can't lose.
    4. Don't chase your loss.
    5. Don't let your bets and / or game play disguise the use of time for other activities.
    If you have concerns about gambling behaviour or feel that you are unable to follow these guidelines, we encourage you to seek advice from a certified organization that can provide support and advice.
    1. GamCare
    2. Keep it fun
    3. Gambling therapy
    4. Gamblers Anonymous
    In addition, you can contact the staff from Playlive at [email protected] if you wish to discuss our self-exclusion process. Sometimes a short break can be helpful in helping you gather ideas and stop you from making betting decisions you never made.
    Upon request, we will deliver your account at least 24 hours during the shutdown period, with our support representatives notifying you of 1 week, 1 month, 6 months. Please be aware that accounts that are closed under our self-exclusion policy cannot be cancelled or re-opened for any reason. However, once the self-exclusion has expired, we will send you an email to inform you that your account is reactivated.
    Underage
    If you want to bet with us at playlive.co.za - You must be over the age of 18 or the minimum legal age for gambling in the jurisdiction in which you live. And permitted by law Under the laws that apply to you.
    We recommend if you have a minor who lives in your home. Check using the following parental control software links. Which can prove to be a useful tool regarding the controls and setting restrictions on content that can be accessed on your device.
    1. https://www.netnanny.com
    2. https://www.cyberpatrol.com
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